Professional Summary
Technical
Skills
Software – Applications: Microsoft
Windows 3.0/3.1/3.11/WFW/NT 4.0 Workstation & Server • Windows
95/98/Mellenium • Windows 2000 Pro & Server • Windows XP Home
& Pro • Windows Server 2003 Standard & Enterprise • Novell Netware 3.11/5.0 • Microsoft Office
Pro 97/2000/XP/2003 • Corel WordPerfect 6/12 • Dreamweaver • Microsoft
FrontPage • Microsoft Publisher • WinVNC • PC Anywhere • Microsoft Exchange • Ipswitch I-Mail • VMWare
5.0 • Microsoft Virtual PC 2004 • Symantec Norton Ghost • Symantec
BackupExec • Adobe Photoshop •
Adobe Acrobat • AutoCAD LT/2000
• Internet Explorer • Netscape Navigator • CuteFTP • Ipswitch WS_FTP
• Ipswitch WhatsUp Gold • WinZIP/PKZIP • PerfectDisk • DiskKeeper
• Norton Antivirus Enterprise/Corp Editions • AVG Antivirus • WebSense
Corporate Edition • HP/Compaq Insight Manager • HP/Compaq Lights-out
Manager • Compaq Smart Start • IIS and SUS.
Networks: Extensive knowledge of IPX/SPX and TCP/IP network
protocols, DHCP, DNS, WINS, SMTP, POP3, FTP, TELNET, NSLOOKUP and
PING. Thorough understanding of CENTREX, ISDN, NT1, POTS, DSL, T1
and Frame-relay telephone technologies; Broadband cable technologies;
wireless encryption security (AES/128 bit, WEP, MAC Filtering); Terminal
Services and Remote Desktop configuration and usage.
Background successfully utilizing CISCO, LINKSYS, 3COM and
NETGEAR switches and routers; ADTRAN CSU/DSU’s; NETSCREEN and LINKSYS
firewalls; CISCO Access Points, RAID and SCSI controller technologies.
Designed and Installed T-568A
and T-568B cabling infrastructures.
Career
Experience
Hillsborough County – Goffstown, New Hampshire
April 2000 – Present
Administrator/Director - Computer & Information Systems Department
Merrimack Valley – Penacook, New Hampshire
May 1998 – March 2000
Network Co-Administrator
Maintained operations of computer systems for
educational and administrative staff at a progressive school district. Managed network accounts, Internet access, video
conferencing classroom and part-time support staff. Mentored students, handled web master duties
and provided end-user support. Set-up,
designed and managed web content.
§
Aggressively installed 320
new computer systems (with Internet access) in every classroom, throughout
the SAU to meet the districts and the US Governments initiative for
“Computers in the Classroom”.
§
Earned reputation as the
district “go to person” by going above and beyond in assisting staff
with development of custom templates and access databases for information
tracking and increasing office efficiency.
§
Demonstrated ability to rapidly
learn new technology on numerous occasions; for example, successfully
implemented the District’s first Microsoft NT servers and managed
the District’s video conferencing system.
§
Carried out the installation and configuration of six computer labs
using Norton Ghost to image system configurations, which allowed for
rapid replacement of lab systems in case of hardware/software failure.
§
Utilized previous experience as a computer design drafter to install
and configure a new AutoCAD instruction lab.
§
Conducted training workshops at annual Technology Conference to enhance
technology skills of district’s staff.
§
Headed installation, configuration, troubleshooting and administration
of seven Novell 4.12 networks using IPX/SPX for network connectivity
and TCP/IP for Internet access as well as several NT 4.0 servers utilizing
TCP/IP and GSNW.
§
Filled role as Senior Computer Specialist responsible for building,
repairing and troubleshooting 400 IBM compatible PC’s throughout this
seven school SAU.
§
Implemented and managed SAU’s video conferencing equipment provided by Granite
State Distance Learning.
§
Performed installation of 2,000+ feet of Cat5 network cabling to extend
school’s existing network to new areas.
NPO Solutions, Inc.
– Loudon, New Hampshire
June 1997 – May 1998
Network Administrator/Hardware Support Specialist
Performed
a broad range of IT-related functions for this provider of integrated
financial information management systems geared toward charitable
organizations. Supported 15 company employees and approximately
275 clients nationally. Managed
office network, Exchange and WinFax servers, software migrations and
hardware helpdesk support. Researched
and purchased computers, software and systems. Implemented and compiled recordable CD-ROM media
for national software distribution.
§
Successfully updated clients from DOS-based environment to Windows-based
environment without need for national travel by implementing and utilizing
a system for remote software deployment.
§
Managed NT 4.0 Server with MS Exchange with the responsibility of
creating and modifying network user accounts and the configuring and
managing of email accounts.
§
Fulfilled role as Database Migration Specialist responsible for executing
software upgrades and database conversions for clients using a PROGRESS
database engine on both Windows NT 4.0 and Novell 4.1 servers.
§
Improved system reliability by creating a backup/recovery system incorporating
a “multi week” tape cycle with off-site backups using SCSI DAT tape
technology.
NH Community Technical
College – Laconia, New Hampshire
1997
AutoCAD/Computer/Internet Adjunct Instructor
Taught courses and workshops
to classes of up to 15 students at this accredited institution. Prepared and assessed exams, selected course
materials and wrote syllabi.
§
Consistently earned high performance evaluations from students and
staff due to effective instruction, creative training methods and
ability to foster a positive environment among students.
Pennoni Associates,
Inc. – Concord, New Hampshire
July 1996 – June 1997
CADD Designer/Computer Support Specialist
Selected by this multi-disciplined
engineering consulting firm for the design of construction plans for
roads, bridges and buildings as well as recommending, implementing
and troubleshooting hardware and software.
Member of Computer Committee, made up of representatives from
27 nationwide offices, to advise the company on technology.
§
Credited with automating computer
drafting process by creating symbol libraries used to create construction
plans.
§
Produced construction plans for five bridge projects for the State
of New Hampshire Bureau of Bridge Design as well as a 23 mile four-lane
highway construction project for a Southern New
England highway department.
Electrical Installations,
Inc. – Center Harbor, New Hampshire
July 1995 – July 1996
CADD/Software Designer/Systems Automation Specialist
Joined this small family-owned
provider of automation services for water and waste water treatment
facilities to design panel drawings for fabrication, design object-oriented
software screens and handle on-site installation and networking functions. Installed and configured alphanumeric and voice
paging systems to provide alarm status.
§
Significantly improved quality of software screens by utilizing graphic
arts background; efforts increased customer satisfaction and generated
additional sales of company’s software design services.
§
Maximized the efficiency of client facility by creating object-oriented
software screens that were linked to electrical control systems for
management of this facility by a sole employee either on-site or remotely.
Caron Engineering,
Inc. – Concord, New Hampshire
July 1992 – May 1995
CADD Designer/Computer Support Specialist
Prepared construction
plans for roads, bridges and building design projects for this engineering
firm. Maintained and troubleshot PC’s and wrote LISP
routines (AutoCAD scripts) to automate design processes.
§
Enabled company to rapidly recover from vandalism to all CADD systems
by implementing a system backup/recovery procedure that allowed operations
to continue within one hour of this incident.
§
Gained valuable skills in data recovery and protection, project management
and computer programming.
Education
and Specialized Training
Franklin Pierce College
– Concord, New Hampshire
•
Bachelor of Science Degree, Computer Information
Technology; GPA: 3.6/4.0
NH
Community Technical
College – Laconia, New Hampshire
•
Associate of Applied Science Degree in Applied
Computer Technologies
1997
•
Associate of Applied Science Degree in Industrial Drafting
1985
Micro-Smart Technology
Solutions – Bedford,
New Hampshire
•
Implementing & Administering Windows 2000 Directory Services,
2002
•
Upgrading Support Skills from Microsoft Windows NT 4.0 to Windows
2000, 2002
•
Implementing Windows 2000 Professional & Server, 2002
•
Microsoft Certified Systems Engineer, 1999
•
Novell Certified Network Administration, 1999
•
A+ Computer Technician Certification, 1999
New Horizons
Learning Center
– Nashua, New
Hampshire
•
Novell Certified Web Designer, 1999
Intense School
– Herndon, Virginia
•
MCSE Security 2003 Boot Camp, 2005
Certifications
•
National AutoCAD Certification - July 1993
•
Certified Programmer - August 1998
•
A+ Certified Service Technician - April 1999
•
Novell Certified Web Designer - October 1999
•
Certified Novell Administrator 5.0 - November 1999
•
Certified Internet Webmaster - October 1999
•
MS Windows NT 4.0 Server - February 2000
•
MS Windows NT 4.0 Workstation - April 2000
•
MS Networking Essentials - September 2000
•
Network+ Certification - November 2001
•
Supporting/Troubleshooting Applications on MS Windows XP - August
2004
•
Installing, Configuring & Admin MS Windows XP Pro - January 2005
•
Supporting Users & Troubleshooting Windows XP O/S - April 2005
•
Microsoft Certified Desktop Support Technician - April 2005